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For a home or business you own or rent, yes, someone with authority over the property needs to be on site. For property managers and commercial accounts with an established relationship, we can arrange access differently. For a first-time call, expect to be there and expect to show proof that the property is yours.

No. Precision Lock and Key handles residential and commercial work only. Automotive locksmithing needs different equipment and different programming tools, and we would rather tell you that up front than send a truck that cannot help. If you are locked out of a vehicle, start with your roadside assistance provider or your dealer.

No. Precision Lock & Key is available Monday through Friday, 9 AM to 5 PM only. We do not provide locksmith service at night or on weekends. Please contact us during regular business hours to schedule service.

It depends on where you are and what time it is. Calls in Spring, The Woodlands and Conroe are usually the fastest because that is where we are based. Coastal calls in League City and Galveston take longer. When you call, we give you a realistic arrival window rather than a number designed to get you off the phone.

We serve 19 cities across the Greater Houston area: Spring, The Woodlands, Conroe, Houston, Cypress, Katy, Kingwood, Humble, Porter, Tomball, Magnolia, Montgomery, Willis, Splendora, Jersey Village, Pasadena, Sugar Land, League City and Galveston. We are based in Spring. If you are not sure whether your address is covered, call (346) 670-2818 and we will tell you straight.